“Always deliver more than expected”

Who said it:  Larry Page

Larry co-founded Google with Sergey Brin, and is the CEO of Google's parent company Alphabet Inc.

Why I like it:

Ever heard that old saying “under-promise, over-deliver”? Delivering more than expected is about enriching that customer experience. It's about building relationships with your customers so that they keep coming back for more.

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Raels Robertson
Raels Robertson

Raels is managing director of Mettro. She is a highly experienced business strategist and design visionary.